Reports to: VP of Sales

Department: Sales 

Who are We?

My Hot Lunchbox is a small but ambitious company set for substantial growth over the next five years. We are a service and software company that helps schools across the country offer daily lunches to their students and staff. We partner with restaurants within the school communities we serve. We are passionate about positively impacting the lives of families and school communities by providing a full-service lunch solution that saves time and money. As we expand, we seek a Chief Operating Officer who shares our values and vision to join our leadership team.

What Do We Do?
My Hot Lunchbox is a quick and easy lunch solution that offers a variety of delicious meals, delivered right to schools and camps. We give parents a break from the monotony of packing lunch for their kids daily by partnering with popular restaurants students already know and love!

What Is Our Mission?
Offering high-quality lunches to students and staff, by building relationships with community partners through integrity and innovation.

How Do We Operate?

• With Operational Excellence: Efficient, streamlined, and effective internal processes. Reducing costs and waste while maintaining quality.
• With Grit: Do whatever is in your power to find a resolution – take ownership, be resourceful, and dig deep.
• With Customer Obsession: Be responsive, period.
• The Ecosystem: Recruit, train, develop, and retain talent, vendors, schools, and customers.
• With Integrity: Be our genuine selves to each other and our customers and partners. 
• With Execution: Deliver the right food, quality, and quantity at the right time and location. 

Who Are We Looking For? 

Are you empathetic, patient, and focused on finding a solution for the customer? If you are a problem-solver and passionate about building relationships, this position might be for you!

Our ideal Partnership Development Representative is:

• A Relentless Prospector:  You live for outbound activity. If picking up the phone doesn’t excite you, stop reading—seriously.  You thrive on uncovering new contacts, opening doors, and turning cold outreach into warm opportunities. Rejection doesn’t rattle you; it fuels you, because you know the right connection can change everything.

• A Sharp Negotiator:  You read the room, understand leverage, and navigate vendor discussions with confidence. You align every agreement with our values, our strategy, and our commitment to doing right by our partners.

• A Growth-Minded Operator: You bring order to chaos. Processes, systems, and efficiency are your playground. You look at every task and ask, How can this be smarter, faster, or better? Your drive and discipline elevate our outreach engine and keep it running at full speed.

• A Relationship-Builder at the Core: You lead with empathy. You connect quickly, listen deeply, and understand what vendors truly need. You build trust, foster collaboration, and create long-term partnerships that deliver value for everyone involved.

What Will This Role Be Responsible For?

As a Partnership Development Representative you will be crucial in broadening our community of schools and vendors , ensuring partners reflect our mission and values. You will:

• Identify & Engage new vendors and schools who align with our organizational standards.
• Build relationships with potential vendors that foster loyalty and growth.
• Negotiate Terms to optimize cost, quality, and commitment to our service goals.
• Collaborate across departments to create impactful outreach and onboarding initiatives.
• Strategize & Adapt based on market trends, ensuring our partnerships stay competitive and beneficial.
• Build & Manage a dynamic database of potential relationships, capturing critical details on offerings, pricing, and terms to drive strategic partnerships and informed decisions.
• Drive Success by setting and achieving production targets that align with our growth objectives, ensuring consistent performance and impactful results.
• Streamline Onboarding in collaboration with the vendor relationship team, ensuring a smooth transition for new vendors and providing continuous support to foster strong, lasting partnerships.

Who is Qualified: 

• Restaurant background preferred but not required
• Knowledge of prospecting and pipeline management.  Strong multitasking abilities with a proactive, solution-focused approach in high-paced settings with excellent follow up and follow through skills. 
• A strong sense of ownership. Our team must deliver for the organization to be successful. 
• Excellent interpersonal skills to build trust and navigate complex conversations.
• Bachelor’s Degree in Business Administration or related field preferred. 

What We Offer:

• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company match
• Flexible work hours and remote work options
• Professional development opportunities
• Vibrant company culture centered around our core values