Reports to: VP of Sales

Department: Sales

Who are We?

My Hot Lunchbox is a small but ambitious company set for substantial growth over the next five years. We are a service and software company that helps schools across the country offer daily lunches to their students and staff. We partner with restaurants within the school communities we serve. We are passionate about positively impacting the lives of families and school communities by providing a full-service lunch solution that saves time and money. As we expand, we seek a Chief Operating Officer who shares our values and vision to join our leadership team.

What Do We Do?
My Hot Lunchbox is a quick and easy lunch solution that offers a variety of delicious meals, delivered right to schools and camps. We give parents a break from the monotony of packing lunch for their kids daily by partnering with popular restaurants students already know and love!

What Is Our Mission?
Offering high-quality lunches to students and staff, by building relationships with community partners through integrity and innovation.

How Do We Operate?

• With Operational Excellence: Efficient, streamlined, and effective internal processes. Reducing costs and waste while maintaining quality.
• With Grit: Do whatever is in your power to find a resolution – take ownership, be resourceful, and dig deep.
• With Customer Obsession: Be responsive, period.
• The Ecosystem: Recruit, train, develop, and retain talent, vendors, schools, and customers.
• With Integrity: Be our genuine selves to each other and our customers and partners. 
• With Execution: Deliver the right food, quality, and quantity at the right time and location. 

Who Are We Looking For? 

Are you empathetic, patient, and focused on finding a solution for the customer? If you are a problem-solver and passionate about building relationships, this position might be for you!

Our ideal Account Executive is: 

• An Excellent Communicator. You are a clear and effective communicator. You can articulate the value proposition of our service to potential clients, understand client needs through active listening, and negotiate terms that satisfy both parties. You collaborate internally to ensure client satisfaction and successful outcomes. 
• A Relationship Builder. You understand that building and nurturing relationships is the cornerstone of successful sales. You are adept at establishing rapport with clients, earning their trust, and cultivating long-term partnerships. You understand the clients goals and challenges, proactively addressing their needs and consistently delivering value. 
• Resilient and Adaptable. You are resilient in the face of rejection and setbacks. You possess the tenacity to persevere through obstacles, learning through failures and continuously improving your approach. 

These traits, when combined with a strong work ethic, strategic thinking, and a customer-centric mindset, empower our Account Executive to drive revenue growth, build lasting client relationships, and contribute to the overall success of our organization. 

What Will This Role Be Responsible For?

Our Account Executive values customer’s needs, communication, relationships, and teamwork. The job responsibilities include:

• Identifying and prospecting potential school clients, including private and charter institutions. 
• Conducting product demonstrations and presentations to key decision-makers, highlighting the benefits and features of our lunch service software. 
• Collaborating with the marketing team to develop targeted outreach campaigns and materials, tailoring messaging to resonate with the educational sector. 
• Building and nurturing relationships with school administrators and other key stakeholders, serving as a trusted advisor in meeting their lunch program needs. 
• Coordinating with the account management team to ensure a seamless onboarding process for new clients, providing ongoing support and guidance as needed. 
• Staying informed about industry trends and competitor offerings, adapting strategies accordingly. 
• Achieving monthly/quarterly revenue targets through acquiring new accounts. 

Who is Qualified: 

• Bachelor’s degree in Business, Sales, Marketing, Communications, or related field 
• 3+ years experience in B2B sales or business development 
• Experience in the education sector a plus 
• Proven ability to expand customer accounts by winning new partnerships 
• Excellent communication, presentation, and interpersonal skills 
• Business acumen 
• Tech savvy (CRM, cloud, Microsoft Suite, etc.)
• Results-oriented with strong analytical skills 
• Deep understanding of CRM systems and best practices 
• Excellent time management and organizational skills, with the ability to prioritize tasks effectively. 

What We Offer:

• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company match
• Flexible work hours and remote work options
• Professional development opportunities
• Vibrant company culture centered around our core values